To help monitor and manage your account, you can obtain information and make transactions virtually 24 hours a day, 7 days a week.* You may access your account in the following ways:
Website: To access your account online, please go to mlr.metlife.com.
You will need to enter your USERNAME and PIN when prompted.
Mobile site: Visit mlr.metlife.com on your mobile phone or tablet.
Get online access to your account when you’re on the go. And, with one tap, you can access the full website if you need to make a transaction.
Voice Response System: 800-543-2520
To access your account, you will need to enter your Social Security Number and PIN when prompted.
Participant Service Center representatives are also available Monday through Friday from 7:00 a.m. to 9:00 p.m. (Central Time) to assist you with questions about general account information, updates and transactions such as balances, funding options, beneficiary changes, and status of requests.
For Other Accounts
Please visit online.metlife.com or call 1-800-560-5001 to access your account information.
For Help and More Information
Financial security may be possible when you know where you’re going, how to start and how to get there. Contact your MassMutual Financial Professional for customized answers to your questions.**
* Access to the website and phone system may be limited or unavailable during periods of peak demand, market volatility, system upgrades/maintenance, or other reasons. Transfer requests made via the website received and in good order on business days prior to the close of the New York Stock Exchange (4:00p.m. Eastern Time or earlier on some holidays or in other special circumstances) will be processed at the close of business the same day the request was received. Requests received after this time are processed on the next business day.
** MassMutual Financial Professionals are registered representatives of MML Investors Services, LLC (“MMLIS”) an affiliate of Massachusetts Mutual Life Insurance Company (“MassMutual”), a Massachusetts life insurance company. Neither MassMutual nor MMLIS is affiliated with Metropolitan Life Insurance Company or any of its affiliates.
Mutual funds are sold by prospectus, which is available from your registered representative. Please carefully consider investment objectives, risks, charges, and expenses before investing. For this and other information about any mutual fund investment please obtain a prospectus and read it carefully before you invest. Investment return and principal value will fluctuate with changes in market conditions such that shares may be worth more or less than original cost when redeemed. Diversification cannot eliminate the risk of investment losses, and past mutual fund performance is not a guarantee of future results.
MetLife Resources is a division of Metropolitan Life Insurance Company (MLIC), New York, NY 10166. Securities are distributed by MetLife Investors Distribution Company (MLIDC) (member FINRA), New York, NY 10166. Both are MetLife companies.