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CalPERS Customer Service Center: 
Phone: 888 CalPERS (or 888-225-7377) 
TTY: (877) 249-7442 
Fax: (800) 959-6545 
International Calls: +1 916-795-3000+ 

MetLife SafeGuard DHMO Call Center 
(800) 880-1800 
Monday – Friday, 5:00 am – 8:00 pm PST to speak with a customer service representative.

Online Service
Sign in to our interactive website to check eligibility, plan details, view claims, find a dentist, print a temporary ID card, access Frequently Asked Questions, and more.

Grievances
Quality Management Department
SafeGuard Health Plans, Inc.
PO Box 3532
Laguna Hills, CA 92654-3532