For Our Colleagues
Benefits and Well-Being
MetLife offers extensive benefits and resources to help colleagues prioritize their well-being, which in turn allows them to contribute to our purpose to the best of their ability. MetLife tailors Company-paid and/or subsidized benefits, including healthcare, dental insurance, disability, life insurance and retirement benefits, to the needs of each market, and offers competitive paid time off in all markets.
Embedding Well-Being Every Day
We strive to make well-being an everyday consideration for colleagues. Our global BeWell initiative demonstrates our commitment to holistic well-being by connecting employees to health and wellness resources, individual support and leader tools. In addition, we raise awareness of our benefits through storytelling, leader messages and awareness campaigns.
We provide access to mental health care by offering virtual mental health care options and providing employee assistance programs in 21 markets. These include mindfulness programs for U.S. colleagues through the platform eMindful and free access for colleagues in 16 markets to a mental health app that offers tools to help with sleep, meditation and relaxation. In addition, we enhanced access to Employee Assistance Program counseling in the U.S. through Emotional Well-Being Solutions. Colleagues and their families can now schedule no-cost appointments online and, through our care provider, we guarantee access to a counselor for no cost within five days. Empathy continues to provide practical and emotional support for U.S. employees and employees of U.S. Group customers following the loss of a loved one.
Find out more about MetLife’s benefits program and view our U.S. Employee Policies & Benefits.
Helping Customer Care Associates Thrive
MetLife’s customer care associates often field difficult phone calls with customers who have lost a loved one or are facing some of life’s most challenging moments. Talking with these customers, helping them to navigate their grief and manage their loved one’s affairs, can weigh on our colleagues. So, MetLife partnered with Thrive Global to introduce Thrive Resets, a digital care offering that brings stress relief interventions to call center advocates in the U.S. and Japan, particularly after back-to-back or long, stressful calls.
