Contact Us

We’re committed to making sure you have all the information you need to make the right decisions for you and your family.

 Contact Details
Fidelity Financial Wellness Program
Active regular Kyndryl employees can access high touch support from Fidelity Financial Wellness coaches to optimize use of available Kyndryl benefit offerings and organize their finances. 

Registered representatives are available to help you understand how your benefits options fit into your family situation, medical needs, financial planning and goals – including what medical plan option better aligns with your family health needs, whether a Health Savings Account is right for you, or what is the right level of disability or life insurance protection.
Phone Number: 1-800-835-5095

Fidelity Benefits Center
Available to active Kyndryl employees to obtain information, such as a confirmation of coverage or beneficiary information, or get assistance with enrolling in life insurance under the Kyndryl Group Life Insurance Plan, the Kyndryl Long-Term Disability Plan and MetLife Legal Plans, as well as help with any other benefits questions.
Phone Number: 1-800-835-5095
MetLife - Life Insurance under the Kyndryl Group Life Insurance Plan
To follow up on a previously reported claim or for questions on Statement of Health

Phone Number: 1-833-431-1526

  • prompt 1 (Claims)
  • prompt 2 (Statement of Health)


MetLife Legal Plans Phone Number: 1-800-821-6400
Will Preparation or Estate Resolution Services (included with enrollment for yourself in Optional Term Life (OTL) insurance under the Kyndryl Group Life Insurance Plan)
Phone Number: 1-800-821-6400
MetLife – Kyndryl Long-Term Disability (LTD) Plan
To follow up on a previously reported claim, or for questions on Kyndryl Long-Term Disability Plan
Phone Number: 1-833-431-1526
AXA Assistance USA (a MetLife partner)
For Travel Assistance which is included with enrollment in Accidental Death & Dismemberment (AD&D) insurance for yourself under Kyndryl Group Life Insurance Plan

Phone Number: (800) 454-3679 or (312) 935-3783 (collect)


 All users are required to set up their unique profile via the registration process for first time access.
Once registration is completed you can access your account by selecting "Log in" which will then prompt you to enter your username and password.

Barnum Financial Group (Barnum) Trusted Advisors (a MetLife partner)
If you are separating or retiring from Kyndryl or you have a dependent that no longer qualifies, you may contact Barnum Financial Group for guidance on your options to continue your group life insurance through Portability or Conversion. 
Phone Number: 1-833-431-1526, prompt 3
LifeWorks, US Inc. (a MetLife partner)
For Beneficiary Grief Counseling which is included with Kyndryl-provided group life insurance (GLI) and enrollment in Optional Term Life (OTL) for yourself, your spouse, and/or your children under the Kyndryl Group Life Insurance Plan

Phone Number: (866) 307-1405

User Name: metlifebene
Password: support