Skip Navigation

FAQs

Due to the COVID-19 outbreak we have temporary procedures in place to make it easier for you to return forms to us. If you are unable to mail us a signed form, you may return it via email if you also include a copy of your current driver’s license or state issued identity card. Specific email addresses can be found on each individual form.

Important:  When submitting requests, forms, and/or any supporting documentation via e-mail you should be aware that once MetLife receives the email, the information contained in that email will be protected by MetLife’s IT security controls, and any email responses you receive from MetLife will be sent to you securely. Until your email reaches MetLife, however, MetLife has no control over, and disclaims all responsibility for, the security of the information you send when it is in transit to us or stored with your e-mail service provider.

Can't Find Your Answer?

The quickest way to find your answer is in the frequently asked questions above.  However, if you still have questions, call to speak with one of our trained Customer Service representatives.