Initiating a Claim

Initiating a Claim

Now that you have decided to file a claim, contact a Benefit Intake Specialist (BIS) at 800-308-0179.

Please have your social security number, date of birth, and policy or certificate number available. A BIS will assist you in starting your claim. The BIS will review your policy's benefit eligibility criteria. An Initial Claim Packet (ICP) will be sent to you via fax, email or mail for you to complete and sign.

The initial claim packet needs to be completed, signed and returned via email, fax or mail.

Questions or Claim Status

Call: 1-888-687-0977*

*Speak to an agent or use our automated system