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Claims

Filing a claim is easy!

Critical Illness Insurance

1. Visit mybenefits.metlife.com to obtain physician form.* (Or call 866-626-3705).

2. Answer some questions about the claim and attach completed physician form.

3. Visit MyBenefits frequently to check claim status, letters and benefit payments.

*Note: Have physician complete and sign form. The claim cannot be processed without the physician form completed.

Health Screening Benefit

1. Log on to www.metlife.com/mybenefits and enter The Commonwealth of Pennsylvania in the Company Name field the ‘Next’ button.

2. You will then see the ‘Welcome to MyBenefits’ page where you can register as a MyBenefits user or if you have already registered, enter your name and password.

3. Select “File a Claim Online” from the I want to dropdown.

4. Select “Wellness (Health Screening)”.

5. Or call 800 GET MET8 (1 800-438-6388) to file your claim or obtain additional information.

6. Have your physician’s name, address, phone number, and testing information details available.

Claims are generally processed within 10 business days