Social Responsibility

For more information about MetLife’s current efforts, visit the latest Sustainability Report or download MetLife’s U.S. Employee Programs & Benefits and medical plan information for U.S. employees.

As one of the world’s leading financial services companies, MetLife plays an important role in caring for our communities. We support our communities through our corporate efforts, impact investments, employee engagement and volunteering. MetLife Foundation also contributes significantly to communities, with over $1 billion in giving since its inception in 1976.

MetLife prioritizes practices and programs that drive collaboration and support a future-ready organization. We believe that employees who are engaged, empowered to innovate and have a sense of belonging and connection will help drive stronger business results. Read more about our purpose-driven, inclusive culture in our latest Sustainability Report.

MetLife aims to give every employee the tools, resources and opportunities they need to grow their careers. We also help pay for advanced education to support advancement. MetLife Foundation also engages with partners dedicated to education and career placement around the world such as The Opportunity Network, Junior Achievement, Waffle and TrickleUp.

MetLife encourages a culture of year-round volunteering whereby our employees embody the care we seek to instill in all aspects of our operations. MetLife employees across all regions and departments voluntarily lend their time, talent and passion for their communities to educational, environmental, mentoring, coaching, skills-based and pro-bono initiatives. Read more about our employees’ volunteer efforts in our latest  Sustainability Report.

Around the world, MetLife companies offer life, accident and health insurance, retirement and savings products and other financial wellness solutions that help families (including pets), businesses and communities not just survive, but thrive. Learn about our products and services that address sustainability topics like financial wellness, health and well-being and inclusion.

The Families at MetLife MOMENTUM network connects and supports employees who are navigating family and career by keeping members apprised of available MetLife resources, organizing learning events and activities, and serving as a voice for caregivers.

For employees who want to build or grow their families, we have introduced Maven, a resource that offers 24/7 virtual support, including counseling, resources and referrals related to fertility, childbirth, adoption and surrogacy, parenting a newborn, returning to work and more.

Eligible employees are provided with benefits to help them balance their career and family life, including:

• Flexible work arrangements, such as compressed work weeks, part-time work hours, and virtual work;
• Back-up childcare for up to 15 days per child per year when regular care is unavailable, along with up to 10% in full-time childcare discounts;
• Counseling, concierge services, research and referrals, seminars and self-assessments through our Emotional Wellbeing Solutions (former EAP) Program;
• A holistic well-being program that provides resources and support in the areas of coping, balance, body, relationships, finances and resilience;
• A collection of resources for parents and caregivers, including tutoring and test prep discounts, a college advising program, elder care guidance and child behavior expert consultations; and
• Digital resources and dedicated Care Advocates for every stage of the family building journey.

MetLife has been recognized for its inclusive workforce programs and named to the Dave Thomas Foundation for Adoption’s annual list of Best Adoption-Friendly Workplaces^TM. MetLife has earned a spot on the list for its employee adoption benefits, parental leave policies and flexible work culture.

Find out more about  MetLife’s benefits program and view our  U.S. Employee Programs & Benefits.

MetLife’s Financial Wellness Products are designed to help improve access to insurance, employee benefits and retirement solutions to strengthen financial wellness and security, supporting people’s capacity to plan for the future. See examples of products and services that support financial wellness.

In addition to our financial wellness-focused insurance and benefits program, we also invest in the financial wellness of communities through our impact investing portfolio. MetLife Foundation also provides support through its focus on Financial Health grants. Through these programs, we aim to build a more prosperous future for all.

MetLife’s work model is designed to sustain a high-performing organization where all of our employees can thrive while delivering for stakeholders. It consists of three assigned work segments: in-office, hybrid and virtual. Many U.S. employees have a hybrid schedule and work in the office three days per week. U.S. employees have the ability to choose where they work on the other two days—in the office or virtually. For added flexibility beyond Paid Time Off (PTO), hybrid employees have 10 additional ‘flex days’ per year where they can choose to work virtually. The in-office segment includes roles with heightened risk in areas of operations, technology and finance that require them to work in the office four to five days per week. In-office assigned employees also receive 10 virtual flex days. Those assigned to the virtual segment work remotely full-time, and are able to work in the office, if desired. Some virtual employees work predominately from home but are required to come into an office periodically (e.g. once a month) as needed for training, team events, cyclical work, business needs or as otherwise directed by the Company. In addition to our work model, MetLife also offers flexible work arrangements in appropriate circumstances, including virtual work, part-time and compressed workweek.

See U.S. Employee Programs & Benefits for more details.

We believe that a person’s potential and well-being are inseparable. We aim to care for the holistic wellness of our workforce and our customers through thoughtful benefits, programs and support that meets an array of needs.

For Our Employees

Year-round, MetLife strives to help employees experience the value of our benefits programs through our BeWell initiative, which provides access to health and wellness resources, support and leader tools. In addition, we raise awareness of our benefits through storytelling, leader messages and awareness campaigns.

Sustainability measures implemented across our offices and operations achieve the additional benefit of providing our people with healthy spaces where they can thrive. We prioritize using sustainable materials and design in our buildings and providing high levels of indoor air quality and natural light and amenities such as bike storage, healthy dining options and sit-stand desks. In 2019, MetLife became the first life insurance company to earn healthy workplaces certifications from Fitwel. Fitwel is a joint initiative of the U.S. Centers for Disease Control and Prevention and the General Services Administration.

For Our Customers

In addition, we aim to improve the health and wellness of our customers. Part of building a more confident future is supporting our customers during difficult times, particularly when the health and wellness of their family is at stake. We strive to improve and evolve our products and services based on local market and customer needs. Our latest  Sustainability Report  and our sustainability products and services list provides additional details and recent results.

For Our Communities

MetLife Foundation also supports Dental Lifeline Network, a nonprofit that provides free dental care to vulnerable communities in the U.S., and Vision To Learn, which provides free eye exams and glasses to kids in low income communities across the U.S.

See our latest  Sustainability Report  for more on the ways we support well-being and health.

As a UNGC participant, MetLife prioritizes human rights and upholds policies and regulations designed to prevent any abuses of human rights, such as human trafficking or slavery, forced labor and child labor.

Although we believe governments hold the primary responsibility for safeguarding and protecting human rights, we also believe that championing human rights within our businesses is core to our purpose and in alignment with the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work.

Our MetLife Statement on Human Rights describes the ethical business practices and codes we uphold and mechanisms for reporting issues or concerns. MetLife also provides a Modern Slavery Statement on an annual basis in compliance with the UK Modern Slavery Act (2015) and a separate annual statement in compliance with the Australia Modern Slavery Act (2018). Both statements demonstrate MetLife’s zero-tolerance approach to modern slavery (including human trafficking and forced labor) in our organization and supply chain.

Since the MetLife Impact Investment program's inception in 1984, MetLife has committed approximately $1 billion, with an average of $40.9 million annually for the past 10 years. The program's investments are made with the intention to generate positive financial returns alongside measurable social and environmental outcomes, such as supporting financial health and climate resilience. These impact investments are originated solely for MetLife and MetLife Foundation.

Learn more about MetLife Foundation’s Impact Investing portfolio and MetLife's general account impact investments.

MetLife Foundation seeks to drive inclusive economic mobility by addressing the needs of people with low income around the world, making grants across three strategic giving portfolios:

• Economic Empowerment: Enabling a vibrant and future-ready workforce for young people and adults;
• Financial Health: Connecting individuals to tools and resources that enable financial stability through savings, asset building and protection; and
• Resilient Communities: Enabling well-being that allows for a thriving, resilient and sustainable future for all.

Learn more about MetLife Foundation.

We regularly review employees’ pay and our pay practices to attract, motivate, engage and retain top talent, and we provide equal pay for equal work. As outlined in MetLife’s Pay Equity Statement, we review our pay practices for any potential disparities that cannot be explained by objective factors such as performance, experience level, credentials or location and correct any issues. We are committed to continuing to review our practices to promote fairness and equity. When we hire or promote talent, we take into consideration each candidate’s qualifications and experience in connection with the market-aligned range for the job and relative to peers. We have a pay-for-performance philosophy, which means there is a direct link between an employee’s compensation, their performance and MetLife’s performance. We also provide manager training on making compensation recommendations with a focus on performance, as well as positioning in the market-aligned range relative to peers.

MetLife’s principles and standards for suppliers are outlined in our Supplier Code of Business Ethics, which includes our commitment to conduct business ethically and lawfully in markets where we operate across our supply chain and we expect the same of our suppliers.

MetLife supports inclusive sourcing to strengthen our business relationships and improve innovation and resilience across our supply chain. Global Procurement provides equal opportunities for all suppliers—regardless of size or background—to compete in the procurement sourcing process and meet the enterprise’s business requirements. Suppliers are vetted through MetLife’s Third-Party Risk Management program and all are expected to uphold the same high standards for quality and accountability to enable MetLife to operate with speed, discipline and impact.

Learn more about MetLife’s sourcing program through our Frequently Asked Questions.

MetLife provides personalized learning through a combination of virtual, hybrid and in-person experiences where colleagues can network, collaborate and learn from each other. Our latest Sustainability Report provides detail on our internal talent marketplace and learning opportunities for our employees.

Growing@MetLife showcases the many learning and development resources available to our people. Through career and development conversations with their managers, employees receive feedback on their strengths as well as how they can grow their skills to reach their potential. Following these conversations, employees use MetLife’s online platform to create individual development plans and access a variety of personalized learning options.

MetLife’s MyLearning platform provides access to digital learning such as articles, books, videos, webinars and courses.

Our global internal talent marketplace, MyPath, offers employees the opportunity to participate in business projects that broaden their experience and allow them to build new skills. In addition, employees can access on‑demand coaching through Coaching@MetLife, which offers support from internally certified coaches, helping employees unlock their potential by giving them space to develop their skills, work through challenges and gain confidence to advance their careers.

MetLife maintains a long-term, value-driven perspective through MetLife’s general account (GA) investment portfolio. MetLife’s responsible investments seek to achieve a market financial return while considering social and/or environmental benefits that help create healthier communities and a more sustainable environment. These investments focus on the core areas of infrastructure investments, green investments, municipal bonds, affordable housing and impact investments.¹