Contact Information

Contact Information

Checking the Status of Life Insurance Claim: You may call 1-800-633-4542 (between the hours of 8:30 am - 4:00 pm Eastern Standard Time, Monday - Friday). Overseas beneficiaries should call 212-578-2975.

Current employees

  • Ask your employing office for any questions related to FEGLI.
  • Your employing office keeps your FEGLI records and can provide you with the most accurate information.
  • OPM and OFEGLI do not have access to your records and cannot answer your questions. Annuitants and compensationers

Retirees

  • Call OPM's Retirement Information Office at 1-88-US-OPM-RET (1-888-767-6738) outside the Washington, D.C., metropolitan area or 202-606-0500 within the Washington area.
  • Email OPM at retire@opm.gov.
  • Send written inquiries to the Retirement Operations Center, P.O. Box 45, Boyers, PA 16017-0045.
  • Include your retirement claim number (CSA or CSF) number on any correspondence.

Where to submit Life Insurance Claim Documents?

FAX Number: 1-570-558-8659

Mailing address:

OFEGLI
P.O. Box 6080
Scranton,
PA 18505-6080

Overnight mail deliveries only (such as FedEx):

OFEGLI
10 Ed Preate Drive
Moosic, PA 18507

Change of a Beneficiary Designation Click here

Enrollment Information Click here

Eligibility Information Click here

Contact Information for Conversions:

  • Where to submit my conversion forms to: The documents can be sent to OFEGLI via first-class mail to 200 Park Avenue, New York, NY 10166-0188, via email to conversion_mail@metlife.com, or via fax @ 866-560-0725.
  • Any questions regarding retirement or compensation must be directed to OPM at 1-888-767-6738 or write to Retirement Operations Center, P.O. Box 45, Boyers, PA 16017-0045 or email www.opm.gov/retire or visit OPM’s website Click here 
  • Questions regarding your FEGLI Conversion: 1-800-633-4542