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Members

Through this portal you can research basic information about your plan, look up a provider, download forms, and find important benefit information. Just click on the link that applies to you.

Group DHMO Members
If you are a member of a Dental HMO benefits plan through an employer or other group.

Group Vision Members
If you are a member of a vision benefits plan through an employer or other group.

SmileSaver Members
If you are a member of a SmileSaver benefits plan.

Individual Members
If you purchased an individual dental or vision benefits plan through MetLife or its affiliates.

Group Specific Sites

If you are enrolled in any of the following groups or organizations, click the corresponding link and you will be taken to a site with information specific to your dental and/or vision benefits.

Grievance Form

You may print and mail in your grievance according to the instructions included in the forms below, or you may call Customer Service at 1-800-880-1800.

GRIEVANCE FORM

California Grievance Form1

California Formulario para Quejas1

California Shēnsù biǎogé1

Florida Grievance Form

Florida Formulario para Quejas

New Jersey Grievance Form

New York Grievance Form

Texas Grievance Form

Texas Formulario para Quejas

If you have trouble accessing your benefit plan information or forms online, please contact Customer Service at 1-800-880-1800. 

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Receiving Emergency Dental Care

All participating dental offices provide information regarding emergency access 24 hours a day, 7 days a week. If you need emergency care and cannot reach your dentist, you can contact Customer Service at 1-800-880-1800 to be connected with another participating dentist.