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Customer Service: 1-800-880-1800

Hearing & Speech impaired individuals may communicate with any of MetLife's 800 numbers using a text telephone device and AT&T's Relay Services

Contact Us
Claims Submission Collapsed Expanded

PPO Dental
PO Box 981987
El Paso, TX 79998 

PPO Vision
PO Box 981987
El Paso, TX 79998

Grievances Collapsed Expanded

PPO Dental
PO Box 3532
Laguna Hills, CA 92654-3532

Individual Plan Support (non-group benefits) Collapsed Expanded

Billing and/or service: 1-800-750-4303
Enrollment Assistance: 1-800-936-0324

Client Support Collapsed Expanded

Group Billing & Eligibility
1-800-750-4303
PO Box 30910
Laguna Hills, CA 92654-0910

Client Broker Services & Enrollment Kits
1-800-204-0463

Provider Support - Dental Collapsed Expanded

Provider Services
1-800-635-4238

Customer Service
Tel: 800-880-1800

Hearing & Speech impaired individuals may contact Customer Service at 1-800-880-1800 using a text telephone device and AT&T's Relay Services:
1-800-855-2880 (TTD/TTY)
1-800-855-2881 (TTY Only)

Contact Provider Services for:

Contact Customer Service for:

  • Roster & capitation questions
  • Facility Reference Guide
  • Eligibility information
  • Claim status
  • Plan & product information
  • Emergency referral
  • Request ID card
Referrals (Dental HMO Plans) Collapsed Expanded

SafeGuard Health Plans
PO Box 30920
Laguna Hills, CA 92654-0920 

Claims (PPO/Indemnity) Dental
SafeHealth Life Insurance Company

PO Box 981987
El Paso, TX 79998 

SafeGuard Dental HMO Claims
(Encounters, Utilization, Specialty Care, Referrals)
PO Box 981987
El Paso, TX 79998

Provider Support - Vision Collapsed Expanded

Provider Services
1-800-635-4238

Quality of Care (Providers)
Vision Director
95 Enterprise, Ste. 200
Aliso Viejo, CA 92656
1-800-880-1800

Vision Claims
PO Box 981987
El Paso, TX 79998

Contact Provider Services for:

  • Administrative questions