Contact Us

Customer Service: 1-800-880-1800

Hearing & Speech impaired individuals may communicate with any of MetLife's 800 numbers using a text telephone device and AT&T's Relay Services

Contact Us

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Claims Submission

PPO Dental
PO Box 981987
El Paso, TX 79998

PPO Vision
PO Box 981987
El Paso, TX 79998

Grievances

PPO Dental
PO Box 3532
Laguna Hills, CA 92654-3532

Individual Plan Support (non-group benefits)

Billing and/or service: 1-800-750-4303
Enrollment Assistance: 1-800-936-0324

Client Support

Group Billing & Eligibility
1-800-750-4303
PO Box 30910
Laguna Hills, CA 92654-0910

Client Broker Services & Enrollment Kits
1-800-204-0463

Provider Support - Dental

Provider Services
1-800-635-4238

Customer Service
Tel: 800-880-1800

Hearing & Speech impaired individuals may contact Customer Service at 1-800-880-1800 using a text telephone device and AT&T's Relay Services:
1-800-855-2880 (TTD/TTY)
1-800-855-2881 (TTY Only)

Contact Provider Services for:	Contact Customer Service for:
Roster & capitation questions Facility Reference Guide	Eligibility information Claim status Plan & product information Emergency referral Request ID card

Referrals (Dental HMO Plans)

SafeGuard Health Plans
PO Box 30920
Laguna Hills, CA 92654-0920

Claims (PPO/Indemnity) Dental
SafeHealth Life Insurance Company
PO Box 981987
El Paso, TX 79998

SafeGuard Dental HMO Claims
(Encounters, Utilization, Specialty Care, Referrals)
PO Box 981987
El Paso, TX 79998

Provider Support - Vision

Provider Services
1-800-635-4238

Quality of Care (Providers)
Vision Director
95 Enterprise, Ste. 200
Aliso Viejo, CA 92656
1-800-880-1800

Vision Claims
PO Box 981987
El Paso, TX 79998

Contact Provider Services for:

Administrative questions