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Partnering with MetLife

Working with MetLife

What you get with MetLife Partnership that pays off When you choose MetLife, you’re gaining a true partner. Your dedicated account manager is there for every step of your journey. And we know the way, thanks to 60 years of experience in worldwide health benefits and an established global network in over 180 countries.
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With You Every Step

For over six decades, our clients have been able to rely on MetLife for their globally mobile employees’ benefits. From collaborative plan design and seamless implementation to proactive employee management, our high-touch approach to service helps you support your employees’ success when they are on assignment abroad.

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Pre-sale

  • Collaboratively customized plans to meet client needs
  • Quick quote turnaround (within 5 business days)
  • Network analysis for targeted provider recommendations

 

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Implementation

  • Dedicated, personal implementation team
  • Digital welcome materials, and customized notifications to employees
  • Proactive outreach and onboarding of providers preferred by employees 

 

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Post-implementation

  • Online tools like eBenefits to manage coverage of all employees
  • Fast and proactive response to employee and client feedback
  • Best-in-class reporting to give clients a clear picture of employees’ experience abroad
Up Close and Personal Service

Our Regional Service Centers (RSCs)1 provide a local face to our global network, giving your globally mobile employees 24/7 support for all kinds of queries, claims and medical emergencies2.

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Expertise

MetLife is one of the most trusted brands in the world, serving over 90 of the top 100 FORTUNE 500® companies and has been named “Employee Benefits Service Provider of the Year” for 5 of the past 6 years.

Employee Experience Reporting

Gain insights about your globally mobile employee population through our industry-leading reporting tools. Get a report for as few as 2 employees. Contact the MetWB team to see a sample report.

Member Experience Reporting
Management Tools

Easily and efficiently manage the care that your globally mobile workforce population receives.

eBenefits self-service

Verify eligibility, view commission (brokers only), view billing, review documents and print ID cards with our eBenefits portal.

Global Service Platform (GSP)

Our GSP connects all RSCs with realtime data, keeping the entire team — clients, brokers, evacuation services, Account Managers — on the same page.

Meet the Leadership Team
These are the people dedicated to helping you keep your globally mobile employees healthy and safe abroad.
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1. Some Regional Service Centers are operated by MetLife affiliates and some by third parties contracted by MetLife.

2. Subject to applicable legal, contractual and regulatory restrictions.

3. Fortune 500 is a registered trademark of Fortune magazine, a division of Time, Inc.

MetLife’s worldwide benefits products are underwritten by Delaware American Life Insurance Company, a MetLife affiliate domiciled at 600 North King Street, Wilmington, DE 19801, and other affiliates.