As benefit needs and strategic solutions evolve, one thing remains constant. Employers recognize the need for expert guidance from their benefits brokers and consultants.
Employers rely on their brokers for more than cost savings, although that remains an essential ask. Today’s employers also expect their brokers to advise them on innovative benefits and upcoming trends, administration solutions, and regulatory and compliance issues.
In turn, brokers are diving deeper into segmentation to better understand and recommend tailored solutions that fit the specific needs of different clients. This specialized report, based on extensive data collected as part of MetLife’s 17th Annual Employee Benefit Trends Study, provides insights to help brokers tailor their strategies based on employer and employee expectations across company sizes, industry types, and generations.