After you file a complaint with the appropriate MetLife department through our online fraud complaint form, contact your local law enforcement agency. MetLife will work directly with law enforcement at their request.
While MetLife works frequently with police organizations around the world, it’s important to note, we are a not law enforcement body. There are inherent dangers in trying to catch criminals, to both our agents and customers. Therefore, we play a cooperative role with law enforcement agencies to help in the investigation and prosecution of people who commit fraud.