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Claims Information

Life Insurance Claims (not purchased through an employer) Collapsed Expanded

Please accept our sincere condolences during this difficult time. We’re here to help you make this process as easy as possible.

  • Beneficiaries of a life insurance policy can visit to:
    • Learn about the claims process and what you’ll need to submit your claim
    • Get answers to frequently asked questions
    • Search for a life insurance policy
    • Start a claim

  • Ready to file a life insurance claim? 
    For each beneficiary, please complete and return one of the forms below.
  • Current life insurance policyholders can visit to:
    • Access forms
    • Manage your life insurance policy
    • Get answers to frequently asked questions
Dental Claims Status Collapsed Expanded
Disability Claim Status Collapsed Expanded
  • How to submit a claim:
    • Sign in to MyBenefits now.
    • Make sure to have the following information available:
      • Your contact information
      • Disability details
      • Physician contact information
    • A MetLife Claims specialist will be in touch within 1-2 business days to confirm next steps

    *Online claim submissions are not available to all groups. Please call 888-608-6665 if you are not eligible to file online.

  • Benefits of Registering online include:
    • Submit a claim or absence (if eligible)
    • See claim status, history, payments, and appeals
    • Set up direct deposit of benefits
    • Download disability forms
  • Register Today!

Auto or Home Insurance Collapsed Expanded
  • Call our 24/7/365 claims service at 1-800-854-6011 or
  • Submit an online auto glass claim or towing claim (via eService)
  • Sign In to eService Now
  • File an auto claim using our mobile app available for download at your app store
Long-Term Care Insurance Collapsed Expanded
Claims Center Collapsed Expanded

Learn about our new Claims Center. Access all benefit and claims information now.

Register or Login

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MetLife Auto & Home is a brand used by Metropolitan Property and Casualty Insurance Company (a MA licensee) and certain of its affiliates: Economy Fire & Casualty Company, Economy Premier Assurance Company, Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, MetLife Auto & Home Insurance Agency, Inc., Metropolitan Direct Property and Casualty Insurance Company (CA Certificate of Authority: 6730; Warwick, RI), Metropolitan Group Property and Casualty Insurance Company (CA COA: 6393; Warwick, RI), and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. The Farmers Insurance Group® has purchased all the entities described above. Farmers did not purchase Metropolitan General Insurance Company.

© 2021 MetLife Auto & Home