An eye exam is recommended every year. As a rule, you should not go longer than two years between eye exams. You may need to have your eyes examined more often if you have diabetes, hypertension or a family history of eye diseases, you had eye surgery, wear contact lenses, or you are taking medications that may have potential side effects on the eye.1
You can locate a participating MetLife Vision provider 24 hours a day, seven days a week by selecting Find a Vision Provider or by calling MetLife Vision at 1-855-MET-EYE1 (1-855-638-3931). Our interactive voice response system is available to you 24/7.
Yes. The MetLife Vision provider network includes highly skilled and professionally certified optometrists and ophthalmologists. Whether your participating MetLife Vision provider is an optometrist or ophthalmologist, you will receive a comprehensive vision exam and you can purchase glasses and contacts in their office.
No. You and your dependents each have the freedom to choose any provider.
1 http://www.aoa.org/patients-and-public/caring-for-your-vision/comprehensive-eye-and-vision-examination/recommended-examination-frequency-for-pediatric-patients-and-adults?sso=y. (accessed December 2015).
MetLife Vision benefits are underwritten by Metropolitan Life Insurance Company, New York, NY. Certain claims and network administration services are provided through Vision Service Plan (VSP), Rancho Cordova, CA. VSP is not affiliated with Metropolitan Life Insurance Company or its affiliates. In certain states, availability of MetLife’s group vision benefits is subject to regulatory approval.
MetLife VisionAccess is a discount program and not an insured benefit. It is provided through Vision Service Plan (VSP), Rancho Cordova, CA. VSP is not affiliated with Metropolitan Life Insurance Company or its affiliates.
Like most group benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods, and terms for keeping them in force. Please contact MetLife or your plan administrator for costs and complete details.