Filing a Claim

Obtaining a claim form

You can either:

  • Download one from Click on ‘Download Claim Forms’.
  • Call 1-800-942-0854 and ask to have a form sent to you. (You can access MetLife’s automated voice response system 24 hours a day, 7 days a week.*)
  • Contact your Human Resources Representative at work.

Filling in the claim form

Simply fill out the top portion of the form and give it to your dentist to complete the rest. Mail the completed form to the address listed on the back.

Speak with your dentist about payment arrangements before your appointment. Although most dentists will accept the claim payment directly from MetLife, some may ask you to pay in-full before you leave your appointment. Since each dentist sets his or her own policy, you should discuss these arrangements before the start of the appointment.