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If you haven't found what you needed on this site, please reach out to Customer Service for answers to any questions you may have. Our contact info is on your ID card. You can reach a live person by phone 24 hours a day, 7 days a week — or email us.

Customer Service contact information

If you are a covered MetLife Worldwide Benefits member and need to contact Customer Service, please use the contact information on your MetLife Worldwide Benefits ID card. If you do not have your card handy, you can contact us using the information listed here and we will get you to the right place!


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Help with service and claims outside of the US

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