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Annuity Contract Holders

Find out how recent changes at MetLife may affect your annuity contract(s).

We intend to separate a portion of our individual life insurance and annuity business, establishing a company called Brighthouse Financial. While we no longer sell individual annuities, we’re committed to providing current customers with world-class service and support.  

Call us at 1-800-638-7732 and we’ll be happy to help answer any questions you have.  


Frequently Asked Questions
Will my annuity remain with MetLife or will it be transitioned to Brighthouse Financial?

If you have an annuity contract that was issued by one of these companies, your annuity has been transitioned to Brighthouse Financial1:

  • First MetLife Investors Insurance Company (to be renamed Brighthouse Life Insurance Company of NY)   
  • MetLife Insurance Company USA (to be renamed Brighthouse Life Insurance Company)  
  • New England Life Insurance Company 


You should receive a letter in the mail explaining the move.

If you have an annuity contract that was issued by one of these companies, your annuity will remain with MetLife:        

  • General American Life Insurance Company   
  • Metropolitan Life Insurance Company   
  • Metropolitan Tower Life Insurance Company
How do I know which company issued my annuity?

The issuing company for your contract can generally be found on the front page of your contract.

Who can I contact for more information?

You can contact your financial professional with any questions, or reach MetLife at the numbers below:

  • For General Inquiries: 1-800-638-5433
  • Individual Annuities: 1-800-638-7732
Can I still purchase a MetLife annuity? How do I purchase a Brighthouse Financial product?

MetLife will generally no longer write new annuity business after March 3, 2017. If you would like to purchase a life or annuity product, you may reach out to your Financial Professional to learn more. You can also learn more about Brighthouse Financial on their website.

What if I want to cancel, or make other changes to my contract?

You may continue to do so, as provided for in your contract. The terms and conditions of your contract have not changed. Ask your financial professional or call 1-800-638-5433 for details.

1 Brighthouse annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017 and not MetLife. MetLife, a registered service mark of Metropolitan Life Insurance Company, is used under license to Brighthouse Services, LLC and its affiliates.