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New England Life Insurance Company*

Customer Service

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Customer Service: 1-800-388-4000
Annuity Products: 1-800-435-4117
Disability Products: 1-800-388-4000
Life Products: 1-800-388-4000

*MetLife is in the process of moving its main individual life insurance, disability and annuity business into a new, independent company. In connection with that move, effective March 6, 2017, MetLife has renamed several of its subsidiary companies, which will operate under the Brighthouse Financial (SM) brand. New England Life Insurance Company will retain its name and is expected to part of the MetLife move. Please be assured that the terms, conditions and benefits of the contracts, policies and certificates remain the same.

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Filing a Claim

To file a claim on a New England Life Insurance Company policy, call 1-800-388-4000.

Copyright 2003-17 Metropolitan Life Insurance Company NY, NY - All Rights Reserved.
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