Your leave support system
Easily take the time you need with My Leave Navigator, an intuitive digital platform that guides you through planning, filing and managing your leave.
Your path forward
Watch the short video to see how easy it is to file and manage your claim online so you can focus on what matters.
Each stage, simplified
My Leave Navigator quickly becomes your leave expert, designed to give you a tailored experience based on your situation from beginning to end.
Plan your leave
Understand the leave you can apply for, the process involved and prepare accordingly with helpful information and resources available 24/7.
File for leave
Get seamlessly guided through the filing process with questions customized to your leave and employer.
Track time & manage pay
Log in to track your time off, view claim status, pending information and payment schedules in one place.
Support at every step
Plan your leave
- Get help understanding the types of leave you can apply for and which one is right for your situation.
- Access personalized leave tools based on leave type, your employer’s coverage and federal leave programs.
- See how your time off could affect your finances with payment and budget calculators.
- Explore different leave scenarios based on time and pay with custom calendar views.
File for leave
- Simply file your claim by answering questions customized to your situation.
- Conveniently and securely upload required medical documents.
- Easily save your progress once you’ve started and come back later if needed.
Track time & manage pay
- Get notifications about your claim’s progress with real-time updates.
- Easily add or adjust time off, upload additional documentation and track your claim progress.
- Access a Virtual Agent to answer questions at any point in time.
The fastest, easiest way to manage your leave
Visit My Leave Navigator
FAQs
The average claim submission takes 12 minutes or less, however birth and bonding claims take around seven minutes to file.
You may submit and manage the following types of leave through My Leave Navigator:
- Pregnancy
- Child Bonding
- Caregiving
- Medical - Accident/Injury/Illness
- Bereavement
- Civic Duty
- Personal Leave
- ADA
Be sure to check with your employer for the specific company leave policies available to you.
My Leave Navigator is included in the MyBenefits MetLife member portal. It’s easy to create your account to log in. Once logged in, select File a Disability Claim under the “shortcuts” header—that will take you to My Leave Navigator.
The best way to check the status of your claim is online with My Leave Navigator. Visit MyBenefits and navigate to the Claim Center, where you’ll see a summary of your claim, including the current status and/or decision.
All the information you need to file a claim is provided in MyBenefits. After you’ve logged in, select the Documents & Forms tile to see the forms available to you.
The best way to check your payments is with My Leave Navigator. Log in to MyBenefits and navigate to the Claim Center. Within the Claim Center, select “Details” for the appropriate Absence/Disability card. Select the Payments tab to view payments or go to the Details tab and select the “+” icon to view recent payments and payment history.
You can add or update information at any time in My Leave Navigator. Log in to MyBenefits and navigate to the Claim Center. Within the Claim Center, select “Details” for the appropriate Absence/Disability card and you will be taken to a Summary page. Select the “Details” tab to view the following options:
- Make updates for return to work
- Add or edit personal information and preferences
- View payment information
- Upload documents
- Leave comments for a case manager
You can check to see if MetLife has received all your necessary claim information in My Leave Navigator. Log in to MyBenefits and navigate to the Claim Center. Within the Claim Center, select “Details” for the appropriate Absence/Disability card and you will be taken to a Summary page where you can review the details of the claim, status and communication log to ensure you’ve included complete and accurate information for the claim to be reviewed.
My Leave Navigator is the easiest way to learn about your specific disability and leave options. You can also use the platform to further understand the process, file for disability or leave, and check your leave status. Log in to MyBenefits and select File a Disability Claim under the “shortcuts” header and you will be taken to My Leave Navigator.
The experience you deserve
“Very quick and efficient process. The questions that are being asked are understandable and easy to answer.” —My Leave Navigator user