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Self-service

Log in or register for MetOnline to service your account online or enroll in eDelivery.

Change of Beneficiary

Change the beneficiary of your policy with this easy to use form.

Change of Owner

Used only for a complete transfer of ownership. Revokes any previous owner/beneficiary designations. The new owner(s) will be primary beneficiaries unless a different designation made by the new owner.

Change of Name

Notification of Name Change - to change the name of an individual or entity on the policy.

Dividend withdrawal

This form is used to request a withdrawal of dividend or riders from a traditional life insurance policy.

Electronic Payment Account Agreement

Pay your premiums and make other transactions with our convenient Electronic Payment (EP) Account Agreement. Use this form to authorize electronic fund transfers from your checking, savings or share draft account to pay premiums due on your personal life insurance policies. The form contains detailed instructions on how to use this convenient service.

Need to file a life insurance claim?

Need to file a life insurance claim?

On behalf of MetLife, please accept our sincere condolences during this difficult time.  We'll try to make the process of filing a life insurance claim as simple as possible.  

For each beneficiary, please complete and return one of the forms below.

  • If the beneficiary is an individual, use this form

  • If the beneficiary is a trust or entity, use this form

If you need any assistance, please call us at 1-800-638-5000.

Request Loan

This form is used to request a loan on your life insurance policy.

Partial Withdrawal Form

This form is used to request a partial withdrawal from a universal life policy.

Policy Surrender

This form is used to request a full cash surrender on your life insurance policy.

Disability waiver of premiums

Form to be filled out by policyowner/insured, and their doctor(s) to apply for waiver of premium payments on policies with the disability waiver of premium option.

For all other forms, please contact a customer service representative at 800-638-5000.

Go paperless with MetLife eDelivery!

If you're a MetLife client, get online access to prospectuses and other information you'd otherwise receive by mail. It takes only minutes to enroll in MetLife eDeliverySM.