Our culture is governed by a strong set of values, ethics and commitment to integrity.
MetLife’s Code of Business Ethics helps us live our purpose with every customer, in every interaction, every day. It helps us navigate an always-changing external environment while meeting the highest professional standards. The Code is the foundation for our Success Principles and represents our core beliefs for conducting business. Our Success Principles articulate the behaviors that MetLife employees are expected to exhibit, guide our actions and help us to deliver on our purpose. Our Code of Business Ethics is availablein 19 languages and applies to all employees. Each year, employees pledge that they commit to and comply with the Code.
In the Code, we confirm our commitment to conducting business fairly, honestly and openly, and our zero-tolerance policy toward all forms of bribery and corruption committed by MetLife employees or a third party acting for or on behalf of MetLife.
Conflict of Interest Disclosure Program
We require MetLife employees to disclose outside business activities, personal investments, and personal relationships that might cause a potential, perceived or actual conflict of interest through our Conflict of Interest (COI) Disclosure Program. Our objective is that employees do not put personal gain or benefit ahead of the interests of MetLife, our customers, or our shareholders. The program emphasizes transparency and mitigation to manage risk.
To learn more about the risk management framework and practices, please see the 2021 Sustainability Report and/or click on the “About MetLife” governance page (Corporate Governance).