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Broker Forms Library

To help you work with MetLife and deliver on your commitments to your clients, this page provides convenient access to frequently requested broker and customer forms. Just click on the links provided to view and download the appropriate forms, available in pdf format. Submission instructions are also provided for each form.

Frequently requested broker and customer forms
Commission Agreements Collapsed Expanded

When you have a license from a state to sell insurance and are appointed by MetLife, you need to complete and return a signed Commission Agreement in order to be paid commission. For your convenience, you may sign up for electronic funds transfer (EFT) using the Direct Deposit Authorization form below.

Contact your MetLife representative for additional information about commissions and for assistance in selecting and completing the appropriate commission agreement.

Forms


Submission Instructions

Please send completed form(s) to: 
MetLife Institutional Business - Broker 
Operations 
PO Box 30160 
Tampa FL 33630-3160 
Fax #: 1-800-556-9430 

Broker Change Requests Collapsed Expanded

When an existing MetLife customer wishes to change their broker of record designation, the request must be submitted in writing by the Customer. The Broker of Record Change Request Template may be used as a guide for the customer. It is acceptable for the original request from the customer to be forwarded by a broker.

Submission Instructions

We have improved our Broker Change process to better serve our Broker Community! This improvement will reduce the processing time significantly to ensure commissions are paid quicker once premium is received by implementing a self-service tool.  

In order to expedite processing of a broker change request, please click on the link below and complete the request page.  You will need to attach the Customer Letter and Producer Appointment Inquiry (PAI) form if the payee is not appointed in Customer Situs State (if you already completed this form in the past, you can attach a copy or provide the necessary Broker/Brokerage codes).  Please check all products that are affected as the appropriate departments will receive an email alert with your request.  Even if we are paying an agency, we will still need the writing producer information.

Broker of Record Change Request

Forms

MetLink User Authorization form Collapsed Expanded

Your clients can elect to give you access to their administrative information on MetLife's online benefits management system - MetLink - by completing and submitting the MetLink User Authorization Form. MetLink puts simplified administrative tools, including enrollment services, claims status and billing access, at your fingertips. Click here for a demo of MetLife's eService options or contact your MetLife representative for more information.

Forms


Submission Instructions

Please send completed form(s) to:
MetLink User Authorization 
Attention: Administration 
PO Box 14593 
Lexington KY 40512-4593 
Fax #: 1- 888-505-7446 

HIPAA Privacy & Security Collapsed Expanded

To comply with HIPAA requirements on how MetLife may disclose "protected health information" ("PHI") to brokers and consultants concerning customers and/or the insureds, all current brokers who sell Dental or Long Term Care business who have not already signed an agreement containing the privacy and security language, must execute the HIPAA Privacy and Security Business Associate Agreement with MetLife.

By signing, brokers agree to take certain steps and procedures to protect any PHI, including PHI transmitted electronically, that MetLife may share with them. For your convenience, the form, along with a fax cover sheet for submission to MetLife, is provided below.

HIPAA OMNIBUS RULE

Forms


Submission Instructions

Please send completed form(s) to: 
HIPAA - MetLife Producer Services 
FAX: 1-800-556-9430

Dental Claim Form Collapsed Expanded

Forms


Submission Instructions

Please send completed form(s) to:

MetLife Dental Claims
PO Box 981282
El Paso, TX 79998-1282

 

Please send completed form(s) to:
MetLife Dental Claims 
PO Box 981282 
El Paso, TX 79998-1282
Please send completed form(s) to:
MetLife Dental Claims 
PO Box 981282 
El Paso, TX 79998-1282
Please send completed form(s) to:
MetLife Dental Claims 
PO Box 981282 
El Paso, TX 79998-1282
Please send completed form(s) to:
MetLife Dental Claims 
PO Box 981282 
El Paso, TX 79998-1282