Our Sustainability Aspirations

With our purpose at our core—Always with you, building a more confident future—sustainability at MetLife means managing business responsibly and driving long-term value for our stakeholders.

 

Sustainability at MetLife

Our purpose drives our strategy and reflects the fundamental promise we make to our customers, people, communities and shareholders. Aligned to our New Frontier strategy, sustainability at MetLife means managing business responsibly and driving long-term value for our stakeholders.

For our customers, we offer products and services that support their financial well-being, we innovate to create solutions that meet their unique needs, and we make investments that help us keep our financial promises. For our people, we provide a purpose-driven and inclusive culture, prioritize talent and skills development, and offer opportunities for professional growth. For our communities, we help create economic opportunity and volunteer our time to support areas of critical need. And for all our stakeholders, we protect the environment as a way to improve health and well-being. By deploying the strength of our people, products, services and investments to deliver on our promises, we continue to deliver value to our shareholders.

Sustainability is how we live up to our purpose and generate meaningful impact under our New Frontier strategy.


 
 

New Frontier Sustainability Aspirations1

New Frontier is focused on delivering responsible growth and attractive returns, at lower risk, while continuing to be a force for good in the world. MetLife’s New Frontier Sustainability Aspirations enable our strategy and make sure our progress has a positive impact for all.

With several of our previous commitments completed early, and others nearing completion, our Aspirations continue our focus on fostering a purpose-driven and inclusive culture that energizes our employees to make a difference and creating long-term sustainable value for our stakeholders. By working toward these Aspirations, the actions we take will build a more confident future.

 

 
 

Employee Engagement

Aspiration: Earn recognition as a great place to work for our employees.

 

In 2024, we received recognition from Great Place to Work® in 22 markets and were listed among Fortune World’s 25 Best WorkplacesTM.

 

We will measure the new aspiration with external recognition, such as those listed here, and our MyVoice engagement scores.

Aspiration: Reach 500,000 employee volunteer hours for MetLife communities globally.

 

Through the Next Horizon period (2020 through 2024), MetLife employees completed more than 500,000 hours of volunteering in communities where MetLife has a presence. We will aim to achieve another 500,000 volunteer hours during the New Frontier period.

Ambition Toward Net Zero

As a financial services provider, MetLife recognizes that environmental challenges can affect the well-being and financial future of our colleagues, our communities, our customers and our shareholders.

Protecting human health, preserving natural resources and addressing climate issues are integral to how we drive sustainable growth and create long-term value for our stakeholders. MetLife is working to increase efficiencies, reduce risks and deliver sustainable growth, supported by an ambition to work toward Net Zero greenhouse gas (GHG) emissions for its operations and general account (GA) investment portfolio by 2050 or sooner.2

United Nations Global Compact

MetLife has been a United Nations Global Compact (UNGC) participant since 2020. The UNGC provides a principles-based approach to supporting a culture of integrity with respect to human rights, labor, environment and anti-corruption. Visit MetLife's UNGC profile for our annual Communication on Progress.

Read our latest Sustainability Report

for more information on MetLife’s initiatives and progress.