METLIFE ENHANCES SELF-SERVICE EMPLOYEE BENEFITS PORTAL

METLIFE ENHANCES SELF-SERVICE EMPLOYEE BENEFITS PORTAL

NEW YORK, October 05, 2009

MetLife, a leading provider of employee benefits, announced today the launch of its enhanced online employee benefits portal, MyBenefits (www.metlife.com/mybenefits), to make it easier for employees of MetLife customers to make informed decisions about their benefits options as part of an overall financial safety net.  In addition to having ready access twenty-four hours a day to details about any of the 16 products selected by their employer, individuals can obtain quotes and enroll on line, submit claims and review claim status, and access educational resources such as an online Oral Health Library and decision support tools and calculators. 

Although many employers offer access to group life insurance coverage, it is not a benefit that employees are taking full advantage of – and women even less so than men.  MetLife’s 7th annual Employee Benefits Trends Study reveals that, in general, men own three years worth of household income in coverage and women are covered for only two years worth of household income.  To help employees understand the value of their group life insurance coverage and the supplemental coverage options that may be available to them, MetLife has enhanced the life insurance portion of the MyBenefits portal.  Employees eligible for life insurance will experience a completely new Life Insurance interface, which places an array of relevant information at their fingertips.  Managing life insurance needs online becomes easy and efficient with the ability to see detailed information on employees’ current coverage amounts and Statement of Health information, life insurance planning guides and calculators, and a Life 101 Tutorial that provides an understanding of life insurance and describes how employees’ needs may change based on life events.

“We are very excited to introduce the latest iteration of our online, self-service benefits portal.  Our portal makes the benefits process easier for employers and their employees.  It gives employees around-the-clock access to valuable information about their benefits options.  The new portal takes online customer service to a new level, quickly connecting employees to tools important to making informed benefit choices.  In addition, the portal boasts a new sleek design, enhanced metrics and more intuitive navigation… all of which addresses our customers’ feedback,” says Tom Purcaro, senior vice president, MetLife Benefit Services Organization.