Skip directly to content

Brighthouse Life Insurance Company (formerly MetLife Insurance Company USA)*

Contact Brighthouse Life Insurance Company (formerly MetLife Life Insurance Company USA)

On November 14, 2014 the names of MetLife Insurance Company of Connecticut (MetLife of Connecticut), MetLife Investors USA Insurance Company and MetLife Investors Insurance Company (MetLife Investors) were changed to MetLife Insurance Company USA. As a result, MetLife of Connecticut and MetLife Investors are no longer separate insurance companies, and all of their obligations have become obligations of MetLife Insurance Company USA. Contact information for existing policies remains the same, and can be found below.

Please note: As of March 6, 2017, MetLife Insurance Company USA life insurance policies and annuity contracts have moved to Brighthouse Financial. For information about this change, please click here.




Log In to your Account

Customer Service:

Life Insurance Policies: 1-800-334-4298
Disability and Accidents Policies: 1-800-334-4298
Annuities: 1-800-842-9406
Long Term Care
Policy Service: 1-888-507-9185
Claims: 1-877-582-7767
Qualified Plans: 1-800-842-0086

Plan Sponsors/Plan Administrators/third-Party Administrators


Email us
Log In to Your Account

Customer Service:

Registration Assistance and Account Services: 1-800-334-4298


Annuities Customer Service


Log in to your account
Take a Tour of eSERVICE

Fixed Annuities: 1-800-255-9448
Variable Annuities: 1-800-343-8496
Annuities formerly administered by Security First Group (SFG): 1-800-284-4536

Group Annuities formerly administered by Security First Group (SFG):



Variable Annuity Products
MetLife Investors
PO Box 10366
Des Moines IA 50306-0366

Fixed Annuity Products
MetLife Investors
PO Box 295
Des Moines IA 50306-0295

MetLife Investors
4700 Westown Parkway
Building 4, Suite 200
West Des Moines, IA 50266

Life Insurance Customer Service


Log in to your account

MLI Class Variable Life: 1-877-357-4419,
Option #2
MetLife Insurance Company USA Term Life: 1-800-638-5000
General American Life: 1-800-638-9294


MetLife Investors
700 Quaker Lane
Warwick, RI  02887


*MetLife is in the process of moving its main individual life insurance, disability and annuity business into a new, independent company. In connection with that move, effective March 6, 2017, MetLife has renamed several of its subsidiary companies, which will operate under the Brighthouse Financial (SM) brand. New England Life Insurance Company will retain its name and is expected to part of the MetLife move. Please be assured that the terms, conditions and benefits of the contracts, policies and certificates remain the same.

Find a MetLife Auto & Home agent near you.
Don't know your network?
Advanced Search  
Don’t know your plan   
Advanced Search  

Filing a Claim

To file a life insurance claim call 1-800-334-4298


Copyright 2003-17 Metropolitan Life Insurance Company NY, NY - All Rights Reserved.
PEANUTS © 2017 Peanuts Worldwide LLC