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MetLife Insurance Company USA

Contact MetLife Insurance Company USA

On November 14, 2014 the names of MetLife Insurance Company of Connecticut (MetLife of Connecticut), MetLife Investors USA Insurance Company and MetLife Investors Insurance Company (MetLife Investors) were changed to MetLife Insurance Company USA. As a result, MetLife of Connecticut and MetLife Investors are no longer separate insurance companies, and all of their obligations have become obligations of MetLife Insurance Company USA. Contact information for existing policies remains the same, and can be found below.




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Customer Service:

Life Insurance Policies: 1-800-334-4298
Disability and Accidents Policies: 1-800-334-4298
Annuities: 1-800-842-9406
Long Term Care
Policy Service: 1-888-507-9185
Claims: 1-877-582-7767
Qualified Plans: 1-800-842-0086

Plan Sponsors/Plan Administrators/third-Party Administrators


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Customer Service:

Registration Assistance and Account Services: 1-800-334-4298


Annuities Customer Service


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Fixed Annuities: 1-800-255-9448
Variable Annuities: 1-800-343-8496
Annuities formerly administered by Security First Group (SFG): 1-800-284-4536

Group Annuities formerly administered by Security First Group (SFG):



Variable Annuity Products
MetLife Investors
PO Box 10366
Des Moines IA 50306-0366

Fixed Annuity Products
MetLife Investors
PO Box 295
Des Moines IA 50306-0295

MetLife Investors
4700 Westown Parkway
Building 4, Suite 200
West Des Moines, IA 50266

Life Insurance Customer Service


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MLI Class Variable Life: 1-877-357-4419,
Option #2
MetLife Insurance Company USA Term Life: 1-800-638-5000
General American Life: 1-800-638-9294


MetLife Investors
700 Quaker Lane
Warwick, RI  02887

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Filing a Claim

To file a life insurance claim call 1-800-334-4298


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