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3 ways to improve client interaction (MDRT)

3 ways to improve client interaction (MDRT)

How to demonstrate clients have your undivided attention, why it's good for clients to ask questions, and why you sometimes have to let a client go.  Read More
Mining for new clients (MDRT)

Mining for new clients (MDRT)

Berube shares how his past career as a mine engineer has helped shape his views on prospecting. He offers tips for how fellow members can up their prospecting. Read More
5 things to keep in mind for effective cold calling

5 things to keep in mind for effective cold calling

Chin Lai Kwan shares her views on cold calling, determination, making friends with customers and finding success as an agent.  Read More
Getting more customers

Getting more customers

Learn to get more referrals, create a cycle that helps you manage your increasing prospects, and set goals to help you stay focused and motivated. Read More
3 ways to increase customer loyalty

3 ways to increase customer loyalty

Rohaya Binti Hassan talks about her experience with customer loyalty. She brings simple and effective tips on how to earn and maintain loyalty. Read More
Being well-prepared increases your success rate

Being well-prepared increases your success rate

Know your prospects beforehand. Find something praiseworthy and focus on making a good first impression to gain trust early on.  Read More
Sustaining an insurance career with referrals

Sustaining an insurance career with referrals   

Have an approach plan for getting referrals, keep the cycle going and maintain the relationship with your new and existing customers. Read More
Earn your customers’ appreciation

Earn your customers’ appreciation

It’s alright to fail at the start but it is important to learn from it and find ways to successful engage with your customers. Read More
Earn your customers’ appreciation

Earn your customers’ appreciation

It’s alright to fail at the start but it is important to learn from it and find ways to successful engage with your customers. Read More
A great financial consultant must always stay curious

A great financial consultant must always stay curious

Learn how to be a better FSR and what your customers’ needs are by asking the right questions. Read More
How to get more customers

How to get more customers

Be a good person before becoming a good agent. Focus on learning and improving as you go along to become a great agent.  Read More
4 Tips for continuous success

4 Tips for continuous success

If you have prior experiences that are related to specific types of policies, use it to create a niche set of customers and then take good care of them. Read More
The role of life insurance in estate planning

The role of life insurance in estate planning

Sammy Hui, Senior Division Director with MetLife in Hong Kong has been in the life insurance industry for 30 years. He has attained a full membership of STEP (Society of Trust and Estate Practitioners) which is the most authoritative and world-renowned organization in the area of professional trust and estate planning, and attained the designation of TEP. Read More
Family office model for managing high end customers

Family office model for managing high end customers

For high-end customers, only providing asset planning is not enough, they want better & proactive service. To cater to these needs, the Family Office model has emerged as the popular option in developed countries. Read More
Successful selling tips from a MDRT life member

Successful selling tips from a MDRT life member

Katy Wong joined the insurance industry 26 years ago and is now a MetLife Senior Division Director in Hong Kong managing a team of 50. Read More
The art of effective financial planning

The art of effective financial planning

Bhagawati Shrestha is a Unit Manager who has been living her dream of working at a multinational company. She works with MetLife and through her journey from a field representative till now, she has learned two important attributes, positivity and believing in herself Read More
Managing and growing a team

Managing and growing a team

Lie Chu talks about growing and managing a team and how the team has to focus on getting rookies up to speed. Read More
Managing Customers With High Net-Worth

Managing Customers With High Net-Worth

China has made great achievements in economic development and the number of high net-worth individuals has significantly increased in the last decade. Read More
Becoming A New Agent

Becoming A New Agent

When you’re starting out as a new agent, there are many things to discover and keep in mind. For some of the best tips and advice, hear and learn from one of our experts, Jing He from MetLife China. Read More
How to sell to high net-worth individuals

How to sell to high net-worth individuals

Neeta Maskey is a top Agency Manager from MetLife Nepal and she shares her personal successes of selling to high net worth customers. Read More
Tips for a successful recruitment

Tips for a successful recruitment

Do you remember the time when you attended the MetLife career orientation seminar (MCS) at MetLife? Do you remember the reason that motivated you to participate in the new agents’ training (LPTC)? Read More
Is PNA a panacea for insurance agents

Is PNA a panacea for insurance agents

Mohammad Abdur Rahim Lebu started his career with MetLife in 1985 and he notes the difficulties he faced at that time.There was only one way to increase sales – go door to door. There were no sales tools and sales presentations were limited to hand written product illustrations. Read More
5 Ways to stay in touch with customers

5 Ways to stay in touch with customers

With insurance, you don’t usually work from an office which means your customers won’t come visiting anytime soon. This makes staying in touch with them and their lives, very important. Here are a few ideas on how to do just that.  Read More
TOP 5 SOCIAL MEDIA TIPS FOR AGENTS

Top 5 social media tips for agents

In today’s world, chances are, nine in ten of your customers have accounts on Facebook, Instagram, Twitter, LinkedIn, Line, Kakao, WeChat or Weibo. That means if you haven’t harnessed the power of social media yet, you’re missing out a lot.  Read More
5 Ways to increase customer loyalty

5 Ways to increase customer loyalty

It is a known fact that it takes several times more effort to attract a new customer than retain an existing one. So, it really pays to strengthen customer relationships. Let’s go through some tips that can help you enhance your customers’ loyalty and increase retention. Read More
5 TIPS FOR WINNING YOUR CUSTOMERS’ TRUST

5 Tips for winning your customers trust

Wise agents say that winning your customer’s trust is winning half the battle. What can you do to build trust and show prospects that they can count on you? Read More
5 Great ways to get more customers

5 Great ways to get more customers

The task of prospecting is never easy. You have to do everything it takes to gain new leads and engage your existing customers.  Read More
5 Tips to keep in mind for new agents

5 Tips to keep in mind for new agents

Starting out in any profession is always difficult, and insurance is no different. To be successful, you need to build a customer base, capitalize on referrals and keep reinventing when the winds change. Read More
5 Tips to convert cold calls into sales

5 Tips to convert cold calls into sales

Cold calling prospects often gives new agents jitters. When you only have one sentence and about 10 seconds to get your prospect’s attention, you need good cold calling skills to be successful Read More
5 Ways to increase your sales

5 Ways to increase your sales

Increasing sales is the ultimate goal of every insurance agent. To achieve that, you need to conduct your business just like every other successful business. You need to have good strategies accompanied by well thought through processes.  Read More
6 Steps to effective financial planning

6 Steps to effective financial planning

Insurance is an important element of any sound financial plan, and as a Career Agent, you will use financial needs analysis & planning very frequently .  Read More
5 WAYS TO GENERATE MORE REFERRALS

5 Ways to generate more referrals

In insurance, referrals are the lifeline of agents. They get you started with the leads you need. You win new customers and they in turn give you more referrals. Read More

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