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Important Information About MetLife's U.S. Retail Business Separation

On March 6, 2017, MetLife separated its U.S. retail business. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife.

Click here to learn more about Brighthouse Financial.

 

Frequently Asked Questions
When will policies that are being moved over be rebranded as Brighthouse Financial policies and contracts on consumer-facing statements, etc.?
  • If the insurance company which issued the policy has become a subsidiary of Brighthouse Financial and has separated from MetLife, you would likely have already received legally required correspondence and notifications. 
As a policyholder, do I have to do anything as a result of the U.S. Retail separation? Is there any cost to me?

No action is required on your part at this time. If the insurance company which issued your policy became subsidiary of Brighthouse Financial and was separated from MetLife, you will have begun to receive legally required correspondence and notifications. Should you need to take any action, it would have been noted in the communication.

Do I have the same Financial Services Representative?
  • Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract.
Whom can I contact for more information?

For General Inquiries:

1-800-638-5433

Life Insurance Policies:

1-800-638-5000

Individual Annuities:

1-800-638-7732

Disability Policies:

1-800-929-1492

Total Control Account:

1-800-638-7283

Group Annuities:

1-800-560-5001

Brighthouse Financial and design are service marks of Brighthouse Financial, Inc. or its affiliates.