Homepage Important Information About MetLife's U.S. Retail Business Separation

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On March 6, 2017, MetLife separated its U.S. retail business. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife.

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Frequently Asked Questions

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  • If the insurance company which issued the policy has become a subsidiary of Brighthouse Financial and has separated from MetLife, you would likely have already received legally required correspondence and notifications.

No action is required on your part at this time. If the insurance company which issued your policy became subsidiary of Brighthouse Financial and was separated from MetLife, you will have begun to receive legally required correspondence and notifications. Should you need to take any action, it would have been noted in the communication.

  • Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract.

                                For General Inquiries:

1-800-638-5433

                               Life Insurance Policies:

1-800-638-5000

                               Individual Annuities:

1-800-638-7732

                               Disability Policies:

1-800-929-1492

                               Total Control Account:

1-800-638-7283

                               Group Annuities:

1-800-560-5001