Over the past year, managers have supported their teams with a range of emotional difficulties, changing priorities, and a growing demand for more flexible work arrangements. As a result of these efforts, supportive managers have been influential in reducing workforce stress amid the pandemic’s many challenges of 2020 and beyond.
But while managers have done an excellent job alleviating their direct reports’ stress, they themselves remain highly stressed, feeling wedged in the middle of a transforming work culture.
Given the critical role managers play in bolstering team morale, productivity, and loyalty, these managerial pressures jeopardize all the gains employers have made this past year. In this changing world of work, organizations should acknowledge the difficulties associated with modern-day management and better support their team leaders.
The World of Work Has Changed and Managers Are in the Middle
Nearly half of employees—and disproportionally women—have concerns about returning to the office after working remotely, and they expect flexibility beyond what many employers say they are willing to accommodate. With opposing tensions from employees and employers, managers are caught between these clashing dynamics.
As a result, even if you see positive scores in employee surveys, there may be hidden populations of people leaders who need extra support.