So how does Change Machine leverage the power of coaching while also making it available to more low-income people like Renee and DeWayne? The answer, in part, is an interactive, digital platform where client-facing staff at nonprofits and schools can learn best practices and access resources that improve their ability to ensure client success.
"Poverty can be really isolating, and we wanted to create a community for individuals and frontline staff using the platform," says Change Machine Chief Program Officer, Haidee Cabusora. "For the more than 1,000 users who are on it, there are high-quality and relevant best practices across the country."
"It's not always sustainable to have a person whose sole job is one-on-one coaching," adds Sarah Willis, Director of Financial Health for MetLife Foundation. "Putting what we know into a system that anyone can use, creates just-in-time opportunities for effective coaching to their clients. Everybody wants to reach large numbers of people, and this program helps financial coaches do that – it's the perfect blend of tech and touch."
Through partnerships with cutting-edge, impactful organizations such as Change Machine, MetLife Foundation is proud to support people and communities toward building better financial health.
"The work is bigger than just Change Machine," Bridget says. "I'm happy to be a part of writing that story in a way that's effective and impacts long-term change."
*Name has been changed to protect the individual's privacy.