Pet Insurance Information for Employers

Pet Insurance1

A pet is more than just a pet – they are an essential part of the family.


Pets Make an Impact at Home – and in the Workplace

With pet ownership growing at rapid rates, many of your employees are adding furry family members each year. Pets are family to your employees, and they want to care for them like they would any family member.

With MetLife Pet Insurance you can support your employees’ evolving needs by offering a benefit that can help save them money and ease the financial stress of veterinary care for a sick or injured pet.


Pets are a priority in your employees' lives

73 %

of millennial pet parents would go into debt to provide for their pet’s wellbeing2

80 %

of owners view their pets as family members3

62 %

would put their pet's health before their own4

Did You Know?

74% of people who live with pets consider pet insurance a must have or nice to have benefit.5

Why Pet Insurance?

Pets make your family whole. Help make sure their unpredictable nature is covered for vet visits, illnesses, and more with Pet Insurance.

Help your employees ease the financial stress that comes with paying for veterinary care for an injured or ill pet, so that they can stay engaged and focused at work.

What makes MetLife Pet Insurance different:

  • Unique features: Offers coverage of pre-existing conditions when switching providers6, no initial exam or previous vet records to apply.
  • Competitive rates and discounts: Offer a wide range of discounts7, healthy pet incentive8, and only provider offering family plans.9
  • Flexibility: Provides various levels of coverage that fits your employees’ budget and needs, including a wide range of reimbursement levels and Preventive Care Coverage for an additional cost.
  • Simple Setup: Integrated service and administration experience across other MetLife benefits.
  • Quality Service: Quick three-step enrollment and a hassle-free claims experience, with most claims processed within 10 days.10
  • Perks for pet parents: We offer a rewards program11 that complements our pet insurance plans and provides employees with access to discounts on pet care purchases at select businesses.


51% of employees rank pet insurance among the top benefits to impact their decision to take a new job.12

We want to hear from you.

1. Metropolitan General Insurance Company (“MetGen”),  a Rhode Island insurance company, headquartered at 700 Quaker Lane, Warwick, RI 02886, is the insurance carrier for this product. Availability across all 50 states is subject to pending regulatory approvals. MetLife Pet Insurance Solutions LLC is the policy administrator authorized by MetGen to offer and administer pet insurance policies. This entity was previously known as PetFirst Healthcare, LLC and in some states continues to operate under that name pending approval of its application for a name change. The entity may operate under an alternate, assumed, and/or fictitious name in certain jurisdictions as approved, including MetLife Pet Insurance Services LLC (New York and Minnesota), MetLife Pet Insurance Solutions Agency LLC (Illinois), and such other alternate, assumed, or fictitious names approved by certain jurisdictions. Application is subject to underwriting review and approval. Like most insurance policies, insurance policies issued by MetGen contain certain deductibles, co-insurance, exclusions, exceptions, reductions, limitations, and terms for keeping them in force. For costs, complete details of coverage and exclusions, and a listing of approved states, please contact MetLife Pet Insurance Solutions LLC.

2. 2020 Employee Benefit Adviser “5 benefit perks to entice top millennial talent to your clients”

3. American Veterinary Medical Association (AVMA) survey, 2018

4. 2019 HealthPocket Info Poll ( millennials-approach-health-insurance#.X_N5EC9h1TY)

5. MetLife 2021 Employee Benefit Trends Study

6. We do not cover all pre-existing conditions; just those covered by the previous provider.

7. When using multiple discounts, discounts cannot exceed 30%

8. With the healthy pet incentive, your pet's deductible automatically decreases by $50 each policy year that you don't receive a claim reimbursement. May not be available in all states.

9. Based on a January 2021 review of publicly available summary information about competitors’offerings. Competitors did not furnish copies of their policies for review. If you have questions about a particular competitor's policy or coverage, please contact them or their representative directly.

10.  Approximately 80% of claims are processed within 10 days or less11. MetLife Pet Insurance’s new Pet Parent Pulse Survey, 2021

11. Not available in all states 

12. MetLife Pet Insurance’s new Pet Parent Pulse Survey, 2021