MetLife Vision PPO

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I need to learn more about PPO vision insurance.

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You can locate a participating MetLife Vision provider in your area, or call MetLife Vision 24 hours a day, seven days a week at 1-855-MET-EYE1 (1-855-638-3931). Our interactive voice response system is available to you 24/7.

Yes. The MetLife Vision provider network includes highly skilled and professionally certified optometrists and ophthalmologists. Whether your participating MetLife Vision provider is an optometrist or ophthalmologist, you will receive a comprehensive vision exam and you can purchase glasses and contacts in their office.

You have the freedom to choose any vision provider – a participating MetLife Vision provider or an out-of-network provider.

If you choose to see an out-of-network provider, your coverage may differ from the coverage you receive with a participating MetLife Vision provider.

No. You and your dependents each have the freedom to choose any provider.

Yes. With MetLife Vision, you will be able to get an eye examination from one provider and your glasses or contact lenses from another. You will need to check with your provider to see what their policy is for filling another provider’s prescription. However, your plan only covers glasses or contact lenses once per frequency. Frequency may vary depending on your plan's design—check with your employer for details.

No. You do not need an ID card in order to get services through this vision plan.

If you visit a participating MetLife vision provider, they will confirm your eligibility, calculate any out-of-pocket costs, and submit a claim on your behalf at the time of service.

If you visit an out-of-network provider, you are responsible for paying the provider in full for the services and eyewear received at the time of your appointment, including taxes. Then you must submit a completed MetLife Vision claim form and itemized receipt to:

MetLife Vision Claims
PO Box 385018
Birmingham, AL 35238-5018

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¹ Savings from enrolling in a MetLife vision benefits plan will depend on various factors including the cost of the plan, how often participants visit an eye-care professional and the cost of services and eyewear received.

² Custom LASIK coverage only available using wavefront technology with the microkeratome surgical device. Other LASIK procedures may be performed at an additional cost to the member. Laser vision care discounts are only available from in-network contracted facilities.

³ Walmart and Sam’s Club will be in-network in Arkansas beginning 01/01/2020.

⁴ Not all Pearle Vision locations participate in the MetLife Vision program.

MetLife Vision benefits are underwritten by Metropolitan Life Insurance Company, New York, NY. Certain claims and network administration services are provided through Vision Service Plan (VSP), Rancho Cordova, CA. VSP is not affiliated with Metropolitan Life Insurance Company or its affiliates.

Like most group benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, reductions, limitations, waiting periods, and terms for keeping them in force. Please contact MetLife or your plan administrator for costs and complete details.